Returns & Cancel Rights

Mi-SPORT must be notified via e-mail or in writing, within 7 working days of delivery, if the consumer wishes to return any goods received for refund. All carriage charges incurred will be borne by the consumer. Goods must be returned unused and in their original packaging. If opened an item may be refunded if the goods are still of merchantable quality minus a 15% re-packing cost. Mi-SPORT reserves the right to refuse the return, subject to the goods being of merchantable quality. The cost of any damage incurred in transit to products being returned will be borne by the consumer. If the goods received by the consumer are different from those ordered, the cost of returning the product will be credited back to the customer.

Faulty Returns

If you feel that any of your products appear to show any manufacturing fault please return within 365 days of purchase in accordance with the warranty. A replacement will be sent within 5 working days subject to immediate availability. If you wish to return an item please send us an email. If you require the delivery charge to be refunded please include the receipt for postage within the returning package. If you are unhappy with the quality or performance of a product we will endeavour to rectify any problem or misgivings that you have to the best of our ability.